FAQs
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Care
This yarn is hand-dyed using natural dyes on non-superwash wool. Please care for it gently to preserve its unique character.
Hand wash in cool water with a pH-neutral wool wash. Do not wring or twist, gently press out excess water with a cotton towel and dry flat. Store away from sunlight and protect from moths. 🦋
Fading over time is normal and adds to the yarn’s charm.
Some initial bleeding may occur when washing or crock (rub off) during use. Always swatch and block before starting your project. Blue Irish Bay is not liable for colour transfer or allergic reactions.
Please check for allergens before purchase.
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Shipping
United Kingdom - £4.50
Northern Ireland - £4.50
Republic of Ireland - £15.00
Europe - £15.00
USA - £20 + 10% tariff
World Shipping (rest) - £20.00
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Need to Know
EU Customers
Due to Northern Ireland’s special post-Brexit status, EU customers are not due any customs charges on deliveries from Northern Ireland.
Taxes, Duties & Customs Charges
Orders shipped outside of the UK and EU may be subject to customs duties, taxes, or other charges. These are the responsibility of the recipient. Blue Irish Bay is not liable for these fees.
***Shipping to USA, 10% of the product value is added after USA shipping selected to cover the 10% tariff charge
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Return/ exchange policy
Returns or exchanges can be requested within 7 days of receiving your package. The customer has the responsibility to pay for return postage.
Damaged or defective items on delivery can be returned/ exchanged to no extra cost to the customer.
Other returned items must be intact and in a resellable condition. Please use the contact form to make a return enquiry.
Refunds might take up to 14 days